Contact Us

We would welcome the opportunity to meet with you to discuss your ambitions and requirements in order to develop a unique and impactful business solution. Please contact:

Nick Smith
New Business Development Manager
CPP Group Plc
Holgate Park
York YO26 4GA

Mobile: 07976 890 737
Email: nick.smith@cpp.co.uk

For our business partners: business partner support desk

CPP's Business Partner Support Desk deals with any ad-hoc business as usual (BAU) requests and will respond to your questions or requirements quickly and efficiently.

The Business Partner Support Desk will:

Log and respond to all BAU requests in a timely manner e.g. literature requests, report queries, product information
Build operational contacts and improve operational relationships
Identify process improvement/requirements to improve business partner satisfaction

We have a 2 DAY SERVICE LEVEL in which to log and respond to each query. Where possible, CPP will try to resolve all queries within this period. However, more complex issues will take longer as these may require input from other departments.

The Business Partner Support Desk does not get involved in:

Bids and new opportunities
Contracts
Individual customer queries (direct customer contact)
Commissions Statement

We act as your first point of contact so to raise a question or query please log onto our portal and click on ‘LOG A QUESTION’ or call us from Monday - Friday 9.00am to 5.30pm, on 01904 544 220. Excluding bank holidays, messages left after 5.30pm will be picked up at 9.00am the following morning.

For more information please view a selection of our most frequently asked questions, click here.

Important - Please note the above contact details are for business partner use only and should never be passed on to customers.